Just like to thank Matt Hopkins and his team for building the ultimate range, the after service is second to none after experiencing another other dutch manufactures appalling quality of a new 4 pan range in 2008 we met Hopkins at Farnborough show in 2009 and commissioned them to build a six pan range with built in griddles, two ESP 's and 2x ON100 odour neutralisers. The range performs like a fish frying range should with recovery times as fast a old P&T but with efficiency of the so called market bleeders. Thanks again, nice to see a British engineering company leading the way.
Lakeside Fish and Chip Restaurant - Tue Jan 11th 2011
Further to my last post on the after service, thanks for a 500 mile round trip Hopkins service dept to replace a barring in the extract system. Called at 4pm and the engineer was waiting for me at 9.30 am next day. KFE would not send an engineer for a week even with their £1500.00 service contract... Beware!!! Our Hopkins range at Lakeside is performing well frying at temperatures of 190C + that temp voided my 5 year pan warranty on our Keremko in 2008 so like I said beware of there sales pitch. Soooooo glad we bought the right range.
Lakeside Fish and Chip Restaurant - Tue March 15th 2011