Corporate Social Responsibility


Our corporate social responsibilty policy is intergral to our business model and is used as the guidelines for us to conduct our business in a socially, environmentally and ethically conscious manner.

The Environment

Hopkins want clients to get the most out of their kitchen equipment. It is for this reason that we only use the highest quality materials that not only look good but are energy efficient.  Our eco-friendly engineering technologies reduce energy emissions which in turn reduces your running costs and ultimately helps to save the environment. Our policy includes:

The Workplace

At Hopkins we commit to providing our employees with a working environment that is safe, comfortable and helps encourage productivity. To do this we:

 

Hopkins Catering Equipment Limited GDPR Policy

Data and Hopkins Catering Equipment Ltd

Information retention

We hold information because customers provided us with their details when we set up their account with us for the purposes of either equipment purchase or service. We do not collect data about customers from any other sources. We do not use customer data to create a ‘profile’ about them. We do not share any data with any third parties.

Our electronic mailing is done via a third party, however we have a secure account and only Hopkins Catering Equipment are able to access the data held on the account. This is their name and email address only. The data is not used for any other purposes other than email engagement.

What information we keep

We keep the details of our customer’s name, address and telephone number, we may also keep their email address if this is given. There data is only used in connection with liaison in our ongoing business relationship for the purposes of us providing the service they wish to engage with us to carry out.

We only retain your bank details if given for payment purposes and these are destroyed once payment has been taken. We process card payments and this is done through a GDPR compliant processing agency.

Protecting the data

The security of your information is of the utmost importance to us, all our staff are fully trained in keeping customers details secure. We use all reasonable measures to protect their information and ensure security breaches are avoided as reasonably possible.

Rights to information

Under the new regulations customers have the right to know what personal information we hold about them. They can do this by contacting Hopkins Catering Equipment and requesting to see what data we have about them and their business. We have a dedicated DSAR procedure to deal with all information requests.